When you open an account with Betpower, you provide certain personal information. This page explains in plain Bengali exactly how that information is collected, where it is stored, and who it is — or is not — shared with. We believe transparency is the foundation of trust.
The Core Pillars of Betpower's Privacy Protection
Every exchange of data between you and Betpower's servers is protected by SSL 256-bit encryption — the same level of security used by banking sites. No one in between can read it.
Your password is never stored in plain text — only a hashed version is kept. This means no Betpower employee can ever view your password. Financial data is stored in compliance with PCI DSS standards.
Betpower never sells your personal data to advertisers or third parties. Your information is used solely to provide our services and to meet legal obligations.
Automated systems run continuously to detect unusual activity on your account. If a login is detected from an unrecognized device, you will receive an immediate notification.
You can contact support at any time to view, correct, or delete your stored data. Betpower respects your rights.
If you have any questions about our Privacy Policy, just ask our support team in Bengali. You'll get clear, plain-language answers — no complicated legal jargon.
This Privacy Policy describes our commitment to collecting, using, and protecting the personal data of Betpower platform members. By creating an account on Betpower, you are deemed to have accepted this policy. While the policy is written in Bengali, the English version shall prevail in the event of any dispute.
Betpower collects information in three main ways — what you provide directly, what is automatically generated through your use of the platform, and what is received from trusted partners for payment processing.
During KYC (Know Your Customer) verification, Betpower may request a copy of your National ID or passport. These documents are used solely to confirm your identity and to comply with applicable laws. They are not shared with any third parties.
Betpower uses the data it collects solely for the specific purposes listed below. Misuse or unnecessary use of your data is against our policy.
To verify your identity, keep your account active, and ensure security.
To process deposits and withdrawals and to maintain transaction records.
To detect multiple accounts, unusual transactions, and bonus abuse.
To analyze which sections of the platform are most used and improve the overall experience.
To track your issue history and deliver faster, more effective resolutions.
To send transaction confirmations, security alerts, and other essential account-related notifications.
Betpower may use your data to send marketing messages, but you can opt out at any time — through your account settings or by contacting support. Even if you opt out of marketing, essential transaction-related notifications will continue to be sent.
The Betpower website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your experience.
Betpower uses three main types of cookies. First, session cookies — these maintain your logged-in state and are deleted when you close your browser. Second, persistent cookies — these remember your language preferences and display settings. Third, analytics cookies — these help us understand how the platform is being used, but contain no personally identifiable information.
You can manage cookies through your browser settings. However, disabling certain essential cookies may prevent Betpower from functioning properly — particularly on the login and payment pages.
Betpower does not retain your data longer than necessary. Personal information and transaction records are kept for as long as your account remains active. Even after account closure, financial transaction records may be retained for up to 5 years as required by law.
Customer support conversations are retained for a maximum of 2 years, primarily for dispute resolution purposes. No data is stored beyond what is necessary. Once the designated period has passed, data is permanently deleted or anonymized.
Betpower follows the highest industry standards to protect your data, with security measures enforced at both the technical and administrative levels.
In the event of a data breach, Betpower will notify affected members within 72 hours and take immediate steps to minimise harm. You will also be clearly informed of any actions you need to take on your end.
Betpower believes you should have full control over your own data. The rights below are yours to exercise, completely free of charge.
If you have any questions or concerns about your data, our support team is available to help you in Bengali.
You have full control over your personal data at Betpower
You can request to know exactly what information Betpower holds about you. Submit a request to our support team and you'll receive a full report within 30 days.
If any of your information is incorrect, you can request a correction. Your name, address, or contact details can all be updated.
After your account is closed, you can request the deletion of any data that is not required to be retained by law.
You can request that we stop using your data for specific purposes, particularly when it comes to marketing communications.
You can request an export of your account history and transaction data in a machine-readable format.
If you have concerns about how your data is being used, you can raise them with support. Betpower is obligated to respond appropriately.
Betpower protects every member's privacy with the utmost respect. This commitment is at the very core of how we operate.
For privacy policy enquiries, you can email us directly at:
If significant changes are made to the Privacy Policy, you will be notified in advance via your registered mobile number or email. Minor updates will be published directly on this page.
The Bengali version of this policy is provided for convenience. In the event of any dispute, the English version shall prevail. Last updated: January 2026.
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